Insight Neuro-Chiropractic Center FAQ

Q: How long does it take to get an appointment?

A: In most cases, you can be seen on the same day or on the following day.

Q: Do you take my insurance?

A: We accept most insurance, including Blue Cross, Medicare, HealthPlus, and McLaren.

Q: What if I do not have insurance?

A: If you are uninsured, we do not accept your insurance, or your insurance does not cover chiropractic treatment, we offer affordable self-pay options.

Q: What if it is urgent?

A:  We can often make an appointment on the same day you request it, but if you are having severe or alarming symptoms, such as vision problems, bowel or bladder issues, numbness or weakness in the arms or legs, you are advised to call the emergency room first.

Q: What is chiropractic?

A: Chiropractic is a specialty that focuses on conservative care of the musculoskeletal system, especially the spine. Chiropractors use a variety of safe, non-invasive procedures to mobilize joints, decrease muscle tension, and relieve pain.

Q: What should I expect as a patient?

A: On your first visit, your chiropractor will take a history of your problem, gathering details about past injuries, medications, other treatments, quality and severity of the pain, etc. He will then perform an examination, testing your reflexes, muscle strength, sensation, and performing orthopedic tests to pinpoint the source of your pain and rule out serious issues. He will then determine an appropriate treatment plan, consisting of treatments such as joint manipulation/mobilization, soft tissue mobilization/manual therapy, therapeutic exercise, traction, muscle stimulation, therapeutic ultrasound, or heat/ice, tailored to your specific problem. For most issues, you will need to return 1 to 3 times per week to continue treatment. Most patients are re-evaluated every 30 days, at which point the treatment will be modified, continued, or you will be discharged from active care.

Q: Will I need to keep coming forever?

A: No. We rarely do long-term treatment at Insight. If you improve, we will taper down your visits and you will be discharged with home exercises to maintain your problem on your own. If you do not improve, we will make recommendations for other treatments. The goal is always to empower you to manage your pain without any treatment.

Q: Is it safe?

Very. Even though chiropractic treatments are among the safest treatment options available, Dr. Bergen takes the time to thoroughly examine and review each patient, to be sure that he is providing the proper treatments for the lowest possible risk to you.

Q: Will he "pop" my joints?

A: Some techniques do typically cause joint cavitation, or “popping,” but we use a wide variety of techniques to fit the patient and the problem. “Popping” a joint is never the ultimate goal of a treatment. The sound heard during some manipulations are simply gas bubbles being formed from the decrease in pressure in joint fluid, and are not beneficial in themselves; the “pops” during treatment may represent that a joint has moved to its end range, which is where we see the most benefit from manipulation. Some joints will never cavitate, however, due to arthritis and decreased joint space/fluid, but manipulation can still provide relief in many cases. 10. How does chiropractic manipulative therapy (adjusting) work? For many years, chiropractors assumed that the bones in your spine regularly went “out of place,” calling these “subluxations.” This has long been disproven, although some chiropractors and other physicians still hold to this belief. While there is still much controversy on the subject, modern pain science tells us that manipulation causes rapid stretching and stimulation of muscles, ligaments, and joint surfaces, which contain nerve endings called mechanoreceptors. When these mechanoreceptors are activated, they can block pain signals from ever reaching the brain. Repeated manipulation increases your range of motion, and exercise helps to maintain healthy motion in your joints. Motion is like an essential vitamin for your joints and muscles, and manipulation is like a megadose of motion.